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Disclaimer: Before using these resources, please consider which materials are relevant and appropriate for your National Society's level of involvement in blood programs and modify / tailor accordingly. The use of these templates, and all associated documents referenced within, is at the user's own risk. Example Form: Donor Satisfaction SurveyDear DonorPlease help us to evaluate how we performed today by ticking the appropriate box below.Date: Staff pleasant and courteousTime taken for blood donationOverall experience of blood donationFacilities of an acceptable standard, comfortable, clean and attractiveStaff professional, clean and tidyAdequate and appropriate post-donation refreshmentsDo you have any suggestions that might help us to improve the experience for you? *Content obtained from the IFRC Making the Difference Manual
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Global Advisory Panel
on Corporate Governance and Risk Management of Blood Services in Red Cross and Red Crescent Societies