Global Advisory Panel

Donor care and counselling

Ensuring the safety of both donor and patient is critical. Provide reassurance and trust through educational resources that promote self-deferral and post-donation care.

Note. this is a Category A activity and should always be performed by trained blood centre staff. Any National Society planning to undertake this activity is encouraged to contact GAP to discuss the risks involved.

 

WHO Guidance

Before donation

  • Posters promoting safety and self-deferral (customisable) – show these at blood drives or in the blood centre to educate donors before donating blood
    Posters:  English | Francais | Espanol | Arabic    (edit in Canva English | Francais | Espanol)     (*Note: Canva login required)
  • Donor brochure: information on your blood donation postponement / deferral (customisable) – This provides a donor with more information on their deferral (to reduce any disappointment they may feel), and the date they may be eligible to donate blood again. Paired with a callback mechanism, research has shown donors are more likely to return if provided with this type of information.
    Download: English | Francais | Espanol | Arabic   (edit in Canva: English | Francais | Espanol)

During or after donation

  • Video – thanking the donor: useful to show blood donors while donating blood (via a QR code to their phone, or on a television screen / ipad). It provides information on how to care for themselves during and after blood donation.
    Watch: English | Francais | Espanol

Contact GAP to have subtitles in your local language and / or logos added to this video at no cost.

Note. this is a Category A activity and should always be performed by specially trained medical staff. Any National Society planning to undertake this activity is encouraged to contact GAP to discuss the risks involved.

 

WHO Guidance